Relationship Management

Quite possibly, the most important skill set for a successful ELANA Settlement Architect™ is that of a top notch relationship manager. Marketing to individuals and groups, managing cases with confidence, putting on great presentations and most importantly, being a trusted and empathetic advisor to clients of all types are unwavering necessities for highly engaged Settlement Architects.

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Clients will want to do business with people that they like and trust. Trust as we all know, can take a lifetime to earn yet be lost in the wink of an eye. ELANA Settlement Architects will be known for their hard work, honest dealings, engaging personalities and trustworthy approach to working with clients and prospects.

Certainly part of being a great relationship manager must come naturally. A successful Settlement Architect™ should be inherently passionate about working hard for their clients. A friendly smile, a good sense of humor, an air of confidence and a genuine desire to do the best for clients must come from within. Technology support, great follow up procedures, public relation support, and team support are all areas that can be enhanced through the ELANA Franchise System. When we properly combine high levels of natural ability with highly efficient team capabilities, we create super relationship management potential and great sources of strength for all of our ELANA Settlement Architects.

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